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STORE POLICIES + RETURN INFO

At GOD + GOALS, it is our goal to always provide customers and clients with the highest level of quality in products, customer service experiences, and integrity.
The COVID-19 has pandemic has affected our operations and our distributors. Please see our updated policies below. 
Customer Service:
Due to an influx in orders, please allow up to 48hrs for a response when emailing customer service.  For your convenience, we have displayed information about shipping, returns, and product details on the website. 
Updated Shipping Policy:
Items sell out on a daily basis. However we place weekly orders to restock items. Due to COVID-19, many distributors have delays in getting products to us. 
Although we ship daily, we do require 7-14 business days during this time. If you need an order sooner, feel free to contact us via email at orders@shopgodandgoals.org 
 
Pre-Orders:
When an item is on Pre-Order we kindly list that info on the item description. Please take time to read the info listed on the item descriptions to assist you during your purchase process. 
Each pre-order item will more than like have a different stock date. 
Updated Return Policy:
ALL Accessories + Lifestyle Products  (hats, jewelry, wristbands, stickers, mugs, planners, pens, notebooks, affirmation cards, are FINAL SALE.).
As of March 1, 2020, we no longer offer REFUNDS. If there is an issue with your purchase, please email us at orders@shopgodandgoals.org to process a STORE CREDIT. 
In the event that you need to EXCHANGE an item, it must be shipped back to us within 5 days of you receiving the item.  Please email customer service to confirm the exchange and discuss exchange details. 
Re-shipping exchange items is the financial responsibility of the customer. 
Please also allow up to 7-10 business days for us to receive and process your exchange.
 
Thank you so much for your patience and support as we continue to serve you and navigate through COVID crisis.  If you have any other questions or concerns, feel free to email us at hello@godandgoals.org
 
Peace + Blessings, 
Crystal Perkins and the GOD + GOALS Team 
https://prooffactor.com/blog/social-proof